Question 1

Can you clean oriental rugs at home safely?

Accepted Answer

Spot-treating a small stain with cold water and a mild, pH-neutral soap is generally low-risk if done carefully and dried quickly. However, full at-home cleaning—including hand washing oriental rugs in a tub or with a hose—carries risk of shrinkage, dye bleeding, and mold growth. For any rug with sentimental or monetary value, professional cleaning is recommended.

Question 2

How often should oriental rugs be professionally cleaned?

Accepted Answer

Most oriental rugs benefit from professional cleaning every one to three years, depending on foot traffic , pets, and exposure to soil. Rugs in low-traffic areas can go longer between cleanings. Regular vacuuming helps maintain appearance between professional visits, but it does not replace a deep cleaning.

Question 3

What's the difference between rug cleaning and carpet cleaning?

Accepted Answer

Oriental and area rugs require a completely different process than wall-to-wall carpet cleaning. Rugs are made with natural fibers and dyes that are sensitive to excess moisture, heat, and harsh chemicals. Professional cleaning services use controlled immersion and extraction methods suited to the specific construction of each rug. Standard carpet cleaning equipment applied to a delicate oriental rug can cause irreversible damage.

Question 4

Does Zakian Rugs offer pickup and delivery in South Jersey and Delaware?

Accepted Answer

Yes. We offer free pickup and delivery on orders of $75 and up throughout our full-service area, which includes Philadelphia, Southern New Jersey, and Northern Delaware.

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